I received a cheque from the insurance company today. They had been charging me for home and contents insurance on two policies for nine years. They could have been on one policy. After an appeal to the ombudsman I got a refund of nearly £1500. I had to be persistant though.
I also changed insurers and saved £200 per year as well.
Advice of the month.... Check your policies, get quotes and go through the complaints procedure!
Call-center employee finds a loophole that starts making her job a lot
easier: ‘I had just had a customer before this one who got a call and had
to go... which gave me the bright idea'
-
I wonder if this loophole is, in fact, a loophole or if she will eventually
be kicked out because of this
Rules are there to control our natural tendency t...
2 hours ago
No comments:
Post a Comment